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FAQ
Frequently asked questions
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- 02We ship digitally and by ground delivery. Digital purchases and content are downloadable. For non-digital purchases, we typically ship USPS; however, we may use UPS or FedEx. The shipping carrier chosen is always cost effective or more expeditious for our customers. *If you live in an area where a particular carrier only delivers, please state this when ordering.
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- 07Upon shipping, you will receive an email confirmation with tracking information to your provided email address. *If you have not received this email by the end of the fulfillment period, be sure to check your spam folder or other email folders. *If you have not received your shipment by the estimated delivery date, please contact the carrier. *If you there is no resolve with carrier, please contact our store to report this matter, so we can assist.
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